Benefits for Healthcare

RightFax for Healthcare provides proven and reliable enterprise fax and e-document delivery capabilities, combined with encrypted and certified delivery options and world-class support. This tailored solution gives healthcare organizations an easy-to-use, easy-to-deploy and affordable way to support HIPAA compliance initiatives, streamline business processes and reduce administrative costs.

RightFax Healthcare Features include:

• Centralized Communications Hub for Healthcare Information
• Dependable Information Transmission, Receipt and Tracking
• Enterprise-wide Fax and e-Document Delivery
• Cost Reduction and Cost Recovery
• Document Security and Privacy
• Reliability, Scalability, and Fault Tolerance

Centralized Communications Hub for Healthcare Information | Top

• Integrations with healthcare software and other key applications - RightFax takes advantage of technologies such as FCL, XML and Java to seamlessly integrate with desktop, multifunction devices, imaging, document management, workflow and healthcare software systems for seamless faxing.
• Directory and phonebook synchronization - RightFax synchronizes to confidential contact data on patient, employees and other healthcare contacts.
• Centralized administrative tools - Centralized administrative tools let administrators regulate permissions, set up security, and manage RightFax servers quickly and easily.
• Foldering and auto-aging - Faxes are managed in folders and can be automatically deleted upon aging to optimize efficiency and eliminate duplicity.

Dependable Information Transmission, Receipt and Tracking | Top

• Immediate electronic delivery - Instantaneous or scheduled automated electronic delivery.
• Secure fax delivery format - Deliver image-based TIFF or PDF documents over secure PSTN.
• Fax archival - Record all inbound and outbound fax transactions.
• Real-time status - Real-time status to email, FaxUtil or back to the sending application.
• Notifications - Customized notification options and verification of document transmission and receipt.
• Auto reply - Monitor one or more RightFax mailboxes for inbound faxes, and provide fax replies to the sender.
• Reporting and tracking tools - Log, record and provide audit trail of personal healthcare information

Enterprise-wide Fax and e-Document Delivery | Top

• Enterprise-wide e-document delivery - Enable all departments or groups to electronically transmit and manage documents directly from healthcare software and other enterprise applications.
• Network-wide desktop faxing - Authorize users to send, receive and manage communications right from the desktop.
• Email gateways - Send, receive and manage faxes directly from email.
• Fax broadcasting - Broadcast fax to hundreds or thousands of recipients at once.
• Inbound routing - Route documents to the correct recipient via a variety of methods including DID, DTMF, CSID, OCR, email and more.

Cost Reduction and Cost Recovery | Top

• Intelligent least cost routing™ - Route outbound faxes between servers on a wide-area network to minimize long distance telephone charges.
• Fax, email or Internet delivery -  Eliminate paper, postage, equipment and related supply costs with fax, email or over the Internet document exchange capabilities.
• Scheduled delivery -  Schedule or prioritize delivery to leverage off-peak phone rates or expedite orders.
• Billing codes and cost recovery - Track and report fax activity using billing codes by recipient, department or group to recover costs.

Document Security and Privacy | Top

• Encrypted and certified delivery - Maintain privacy and security with certified or encrypted email delivery options.
• Automatic fax distribution - Provide systematic distribution of faxes to groups of users for fast, efficient and secure processing.
• Fax authorization system - Enable managed review of confidential faxes prior to their release to send.
• Permission and delegate features - Establish security controls to limit access to data and limit the number of people handling personal healthcare information.
• NT security authorization - Take advantage of your network’s Windows NT security system by linking each RightFax user ID to a Windows NT user account.
• Customizable dialing rules - Gain control of outbound faxing with sending rules and restrictions.
• “Do not dial” - Avoid sending information to unauthorized and unsecured fax numbers.

Reliability, Scalability and Fault Tolerance | Top

• Load balancing - Maximize system performance by directing the fax to the server with the most available lines.
• Open database - Leverage database engine of Microsoft SQL Server 2000
• 7 x 24 reliability - Ensure continual uptime with proven and reliable RightFax technology.
• Automatic backup - Conduct system back-up without the suspension of operations for maximum uptime.
• Adjustable bandwidth controls - Adjust channels automatically to send, receive, or both, during peak intervals to control of fax traffic volume on a group-wide basis.
• Scalable and expandable - Start small and expand RightFax up to 1024 channels as use expands.
• World-class technical support - Leverage industry leading support to install, maintain and integrate RightFax with healthcare software and other enterprise applications.